This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


VISIT  For more information about Long Term Conditions, Health A-Z and Livewell

FAQs about the NHS Health Check


blue_calendarWhen you telephone in the morning for a doctor"s appointment that day you will normally be offered a telephone triage appointment  with the duty doctor . The duty doctor will telephone you usually within the hour and discuss the  reason for your call. In some instances it will be possible to consult over the telephone. If this is not possible the duty doctor will offer you an appointment the  same day if that is necessary. 

Please note all telephone calls are recorded confidentially. Pre-booked appointments will be made available for those patients who have difficulty in one way or another in getting to the Health Centre, ie patients who need to make arrangements in advance to attend the surgery.

What you as a patient can expect:

  • To be offered an appointment within 24 hours with the duty doctor
  • You only need to speak to the receptionist once to make an appointment unless you are not prepared to accept any appointment
  • To be able to see your usual doctor in most instances within the following 5 days
  • Appointments will only be booked up to THREE WEEKS in advance
  • Follow-up appointments may be booked in advance or can be made on the same day as with other appointments

The aim of the appointments system is to give better service, with better access to your doctor.

Choice of GP

You will have a named registered GP however you will be able to see any GP of your choice

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website