Have Your Say
We would like to hear your views on how we can improve services at Modbury Health Centre.
You can have your say by becoming part of the Modbury Health Centre Virtual Patient Participation Group. We realise that people are generally very busy and may not have time to come to the surgery for meetings, therefore we would like to form a “virtual group” that can exchange views, participate in practice surveys and with whom we can consult from time to time by e-mail. However if you don’t have an e-mail address you can still get involved, the only stipulation is that you are a patient at Modbury Health Centre .
If you are interested in participating, please fill in the contact form and e-mail it to d-pc.receptionmhc@nhs.net or hand it in to reception at the surgery. Alternatively, you may fill in and submit our online form.
We look forward to working with you.
Common Patient Questions and Answers
Q: Why are you asking people for their contact details?
A: We would like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement.
Q: Will my doctor see this information?
A: This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.
Q: Will the questions you ask me be medical or personal?
A: We will only ask general questions about the practice, such as short questionnaires.
Q: Who else will be able to access my contact details?
A: Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.
Q: How often will you contact me?
A: Not very often……maybe once every three to four months.
Q: What is a patient group/patient participation group?
A: This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.
Q: Do I have to leave my contact details?
A: No, but if you change your mind, please let us know.
Q: What if I no longer wish to be on the contact list or I leave the surgery?
A: We will ask you to let us know by email if you do not wish to receive further messages.