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Welcome to Modbury Health Centre

Repeat Prescriptions

We are updating the way patients can currently order their repeat prescriptions to a new system via our clinical system. To ensure total patient confidentiality and data security we have to ask you to come into the surgery to confirm your identity and give you your login details and then this will allow you to access your repeat prescriptions

In future when you order via this way you will be able to see your repeats list and your request for the items will then be added straight away to your clinical notes. This way will ensure total accuracy when issuing your requested repeat prescription

We will be phasing out the existing online service

Dr Robert Wyatt’s Retirement

We are very sad to announce that Dr Robert Wyatt will be retiring at the end of March 2014, after nearly 29 years of hard work at Modbury Health Centre! Rob qualified in 1979 from the University of London and joined Dr Michael Oakins and Dr David Shapland in partnership at Modbury in 1985, fresh from his years General practice training in Plymouth. A few of us will remember his arrival at that time, however many more of us have benefitted from either working with him or receiving his care and guidance, a little more recently! Whether we have known Rob for a few months, or the whole 29 years we are able to vouch for his unerring hard work, his commitment and his loyalty to everyone he became involved with, in whatever capacity, be it patient, colleague or boss!

During his time working within the community of Modbury, Rob has not confined himself to General practice, becoming the Local Medical Committee representative of the South Hams GPs, the Chairman of the South Hams and West Devon practice Based Commissioning Group, a board member of the Shadow South Hams and West Devon Clinical Commissioning Group and a current board member of the Western Locality of the NEW Devon CCG. All these groups have benefitted from his advice and experience. Nor has Rob been idle in his time off, having learned to play the mandolin, to sail, and fish, - all to a very high standard.

We will all miss Rob enormously and Modbury Health Centre will simply not be the same. What else can one say about so many years? Just Goodbye and Good Luck- if you give as much to your retirement as you have to all of us, you will surely enjoy it to the full! We wish you and Sarah well over the many years ahead.

 

Changes to GPs from April 2014

Dr Helen Price who joined Modbury Health Centre in October 2013 will be increasing her time with us. From April 2014 Dr Price will be with us Tuesday, Wednesday and Friday.

Dr Matthew Waterman will be with us Monday and Tuesday. He studied medicine at St George’s Hospital Medical School in London and continued to work in the South London area during his Foundation Years. Dr Waterman moved to Plymouth to spend some time working in Diving and Hyperbaric medicine and the following year began GP training in Plymouth and spent his Registrar year at Yealm Medical Centre. Since passing his membership exams, he spent a period of time widening his clinical experience through GP locum work in the Plymouth and South Devon area. Dr Waterman has been a GP at Wembury Surgery since April 2011 and will continue to work there part of the week.

Dr Clare Day will continue providing surgeries on a Monday and a Thursday.

Dr McMyn will slightly alter his week and will be providing surgeries on a Monday, Wednesday, Thursday and a Friday

Reallocation of Dr Wyatt's usual patients

Patients are registered with a usual GP and as you know are free to see any GP of their choice. However it does help us administratively to allocate patients to a “usual” GP therefore Dr Wyatt's “usual" patients will be reallocated to either Dr Clare Day or Dr Angus McMyn on 2nd April 2014.

We recognise a change of GP can be unsettling but we are confident that our new GP will be a great asset and provide our patients with the highest standard of care.

We would like to take this opportunity to thank you for your cooperation in this transitional period.

 

Practice Survey 2013/2014

We have just uploaded our latest survey  results on the website. The survey  results can be accessed at the right  of this page  under further information. If you would like to comment on the results please use the contact form. If you would like to join our virtual patient group please complete the sign up form.

GP Data Extraction

How Information about you helps us to provide better care

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.

We need to make sure that you know this is happening and the choices you have.

 

About the NHS Health Check

The NHS Health Check programme aims to help prevent heart disease, stroke, diabetes, kidney disease and certain types of dementia. Everyone between the ages of 40 and 74, who has not already been diagnosed with one of these conditions or have certain risk factors, will be invited (once every five years) to have a check to assess their risk of heart disease, stroke, kidney disease and diabetes and will be given support and advice to help them reduce or manage that risk

 

We will be  inviting patients betwen the ages of 40 and 74, who has not already been diagnosed with one of these conditions or have certain risk factors you to attend for free NHS Health Check

By taking early action, you can improve your health and prevent the onset of these conditions. There is good evidence for this.

The check should take about 20–30 minutes and is based on straightforward questions and measurements such as age, sex, family history, height, weight and blood pressure. There will also be a simple blood test to measure your cholesterol level.

Following the check, you will receive free personalised advice about what you can do to stay healthy.

Take a look at the attached  link to the leaflet for more information about the NHS Health Check and how it could benefit you.

NHS_Health_Check_Leaflet_April_2013[1].pdf

Practice Survey 2012/2013

We have just published our latest practice survey results 2012/2013  and report. We have asked members of our patient group and our practice  for their feedback on the results and any suggestions on the actions we should take.

The results and the report  can be viewed from our website (under further information on the left hand side of the home page and under Survey Results)

We are also displaying the results and the report  in our waiting room

When We Are Closed

Emergency Ambulance Service

If you need an ambulance for an emergency ring 999, but remember that the service is for emergencies only. If you are in any doubt, call NHS Direct who will advise you and call an ambulance if it is needed.

NHS 111 service

Call 111 when it's less urgent than 999

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

Use of NHS Numbers

Plese read this information about your NHS number and its usage.

Have Your Say

We would like to hear your views on how we can improve services at Modbury Health Centre.

You can have your say by becoming part of the Modbury Health CentreVirtual Patient  Participation Group .

(Site updated 14/04/2014)
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