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Welcome to Modbury Health Centre




FLU 2015

As of Monday 2nd November

We have given over 1050 flu vaccines

If you have not booked your flu vaccine appointment yet please book in the next 2 weeks as

Stocks are running low

Flu vaccines will be available at the surgery September and October for eligible patients only appointments booked through reception.

Should you have the flu jab?

Yes - if you’re 65 or over, or if you have any of the following problems (however old you are):

  • a serious heart complaint
  • a chest complaint or breathing difficulties, including asthma, bronchitis & emphysema. 
  • serious kidney disease
  • diabetes
  • lowered immunity due to disease or treatment such as steroid medication or cancer treatment
  • if you have a problem with your spleen or you have had your spleen removed
  • if you have ever had a stroke

Your GP may advise you to have a flu jab if you have serious liver disease, multiple sclerosis (MS) or some other diseases of the nervous system.

Can I get a flu jab privately?

Yes, you can pay for the flu vaccination privately if you’re unable to have it on the NHS. It is available from some pharmacies.

Pregnant women and the flu jab

If you're pregnant, you should have the flu jab, regardless of the stage of pregnancy you've reached. Pregnant women are more prone to complications from flu that can cause serious illness for both mother and baby.

If you are pregnant and catch flu, talk to your GP urgently as you may need treatment with antiviral medicine.

Children and the flu jab

You may have read that all children are now able to have the flu jab on the NHS. This isn't quite true. Although it's been recommended that all children between the ages of 2 and 17 should have an annual flu vaccination, this won't be offered to them all during this season. This year flu vaccination is being offered routinely to children aged 2 , 3 4, 5 and 6 years of age (as at 1st September 2015). In the meantime, it's important that ALL children with a long-term health condition receive the flu jab because their illness could get worse if they catch flu. This includes any child over the age of six months with a long-term health problem such as a serious respiratory or neurological condition. 

If you have a child with a long-term condition, speak to your GP or Practice Nurse about whether they should have the flu vaccination.

Carers and the flu jab

If you’re the carer of an elderly or disabled person, make sure they’ve had their flu jab. As a carer, you could be eligible for a flu jab too. Ask your GP or Practice Nurse for advice

How to get the flu jab

Please book an appointment with our reception team.  We have a variety of appointments available from September 16th please do ensure you have an appointment booked in advance - we will ask you to leave up to date contact details in case of delay to vaccination supply. If you are eligible for a flu vaccine but after consideration you do not require one please email reception: If you have had a flu vaccine this year at a different location please email the details of where and when you had it

CQC Inspection

The report has now been published- an extract is below. The full report can be accessed:

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Modbury Health Centre on 8 April 2015.

Overall the practice is rated as good.

Specifically, we found the practice to be good for providing safe well-led, effective, caring and responsive services. It was also good for providing services for the population groups.

Our key findings across all the areas we inspected were as follows:

• Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.

• Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.

• Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.

• Information about services and how to complain was available and easy to understand.

• Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.

• The practice had good facilities and was well equipped to treat patients and meet their needs.

• There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.



We encourage and seek feedback from patients on the services it provides. 

Friends and Family Test   New!

New!  The Friends and Family test, set by NHS England, is a quick questionnaire which gives you the opportunity to provide feedback on each appointment you have with our surgery.  Your feedback is important in order to celebrate and share our good practice as well as address any poor performance.
Friends and family logo
All responses are anonymous and confidential.  All responses from the first question contribute to a surgery score, which is shared with the public.  Responses from the second (and any subsequent) question may be published, for example, as part of a patient experience report. 

 Survey at the bottom of the page - take patient survey



GP Data Extraction

How Information about you helps us to provide better care

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against the care you received in another, so we can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

How your information is used and shared is controlled by law and strict rules are in place to protect your privacy.

We need to make sure that you know this is happening and the choices you have.


About the NHS Health Check

The NHS Health Check programme aims to help prevent heart disease, stroke, diabetes, kidney disease and certain types of dementia. Everyone between the ages of 40 and 74, who has not already been diagnosed with one of these conditions or have certain risk factors, will be invited (once every five years) to have a check to assess their risk of heart disease, stroke, kidney disease and diabetes and will be given support and advice to help them reduce or manage that risk


We will be  inviting patients betwen the ages of 40 and 74, who has not already been diagnosed with one of these conditions or have certain risk factors you to attend for free NHS Health Check

By taking early action, you can improve your health and prevent the onset of these conditions. There is good evidence for this.

The check should take about 20–30 minutes and is based on straightforward questions and measurements such as age, sex, family history, height, weight and blood pressure. There will also be a simple blood test to measure your cholesterol level.

Following the check, you will receive free personalised advice about what you can do to stay healthy.

Take a look at the attached  link to the leaflet for more information about the NHS Health Check and how it could benefit you.



When We Are Closed

Emergency Ambulance Service

If you need an ambulance for an emergency ring 999, but remember that the service is for emergencies only. If you are in any doubt, call NHS Direct who will advise you and call an ambulance if it is needed.

NHS 111 service

Call 111 when it's less urgent than 999

NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.





Use of NHS Numbers

Plese read this information about your NHS number and its usage.

Have Your Say

We would like to hear your views on how we can improve services at Modbury Health Centre.

You can have your say by becoming part of the Modbury Health CentreVirtual Patient  Participation Group .

(Site updated 09/11/2015)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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